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Friday, December 9, 2011
Thursday, December 8, 2011
New TalkBin improvements make it easier to connect with customers
Businesses interact with customers all the time, but it can be challenging to get honest and useful feedback that can help improve your business. TalkBin makes this easy by giving your customers a direct and convenient way to reach you via text message. No more clumsy comment cards and surveys; instead, customers can simply use their mobile phones to text you comments and feedback the same way they’d text a friend.
Today, we’re excited to announce three improvements that make it even easier to manage customer feedback.
1) Getting started tutorial
When you log in to TalkBin, you’ll be welcomed with a handy educational tutorial that explains all the most important features. This makes learning how to use TalkBin a cinch for you and your employees.
2) Updated dashboard
Based on your feedback, we updated the user interface with a fresh new design that helps you to manage all of your settings in one convenient place. For example, now your Account Settings are just one click away from Location and Billing Settings.
3) Custom sign builder
In-store signs are key to getting quality feedback from your customers. The new sign building feature help you make and print custom signs in just a few minutes.
To learn more about how TalkBin can help your business, check out these firsthand perspectives from Fraiche Yogurt and P. Terry’s Burger Stand.
Also, for the rest of the month, Google Small Business Blog readers can get TalkBin for just $5/month per location (discounted from the regular $25/month per location). Just enter promotion code BLOGSMB when you sign up at talkbin.com/signup/user/. This offer expires December 31, 2011.
Posted by Qasar Younis, Product Manager, TalkBin
Today, we’re excited to announce three improvements that make it even easier to manage customer feedback.
1) Getting started tutorial
When you log in to TalkBin, you’ll be welcomed with a handy educational tutorial that explains all the most important features. This makes learning how to use TalkBin a cinch for you and your employees.
2) Updated dashboard
Based on your feedback, we updated the user interface with a fresh new design that helps you to manage all of your settings in one convenient place. For example, now your Account Settings are just one click away from Location and Billing Settings.
3) Custom sign builder
In-store signs are key to getting quality feedback from your customers. The new sign building feature help you make and print custom signs in just a few minutes.
To learn more about how TalkBin can help your business, check out these firsthand perspectives from Fraiche Yogurt and P. Terry’s Burger Stand.
Also, for the rest of the month, Google Small Business Blog readers can get TalkBin for just $5/month per location (discounted from the regular $25/month per location). Just enter promotion code BLOGSMB when you sign up at talkbin.com/signup/user/. This offer expires December 31, 2011.
Posted by Qasar Younis, Product Manager, TalkBin
Monday, December 5, 2011
Pedal to find your dream home with Google Maps
(Cross-posted on the Lat Long Blog.)
The features available in Google Maps are equally functional and fun. You can tour distant cities with Street View or map out a trip with multiple destinations using Custom Maps. Not only is Google Maps a great tool for everyday personal use, but it’s can also be used as a practical business tool. Such is the case for Matt Kolb, owner of Pedal to Properties.
Matt is an avid cyclist and a realtor based in Boulder, Colorado. In 2006, Matt decided to blend his hobby and career by founding his own real estate agency called Pedal to Properties. His company is built on the idea that by touring homes via bicycle, one can get a better sense of the local community and determine if a particular property is the right fit.
When Matt meets with clients, he locates various properties on Google Maps and creates a biking route of the houses they’ll visit that day, using Bicycling Directions as a guide. Home buyers are encouraged to interact with the map, using Street View to check out a property and its surrounding neighborhood, and using nearby search to take a look at local schools and businesses. Through this process Matt is able to narrow down viable homes for a specific buyer, making the experience enjoyable and time-efficient.
If you have interesting stories about how you use biking directions, Street View, or other Google Maps features to enhance your business, comment on our Google+ Page with #mygmapstory
The features available in Google Maps are equally functional and fun. You can tour distant cities with Street View or map out a trip with multiple destinations using Custom Maps. Not only is Google Maps a great tool for everyday personal use, but it’s can also be used as a practical business tool. Such is the case for Matt Kolb, owner of Pedal to Properties.
Matt is an avid cyclist and a realtor based in Boulder, Colorado. In 2006, Matt decided to blend his hobby and career by founding his own real estate agency called Pedal to Properties. His company is built on the idea that by touring homes via bicycle, one can get a better sense of the local community and determine if a particular property is the right fit.
When Matt meets with clients, he locates various properties on Google Maps and creates a biking route of the houses they’ll visit that day, using Bicycling Directions as a guide. Home buyers are encouraged to interact with the map, using Street View to check out a property and its surrounding neighborhood, and using nearby search to take a look at local schools and businesses. Through this process Matt is able to narrow down viable homes for a specific buyer, making the experience enjoyable and time-efficient.
If you have interesting stories about how you use biking directions, Street View, or other Google Maps features to enhance your business, comment on our Google+ Page with #mygmapstory