Now available with Google Apps: Google Checkout

[Cross-posted from the Google Enterprise Blog]

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google Checkout
With global online sales measured in hundreds of billions of dollars annually*, how does your company process its online orders? Do you worry about order path friction causing customers to drop out before completing their purchase? How do you help your customers feel secure and protected from fraud when they purchase online? Whether you don’t yet have a checkout solution or you’re looking to give your customers multiple checkout options, you now have an additional tool at your disposal that is integrated with Google Apps: Google Checkout.

Google Checkout is a fast and highly secure online checkout process that allows your customers to buy from you quickly and easily with a single login.


Not only does Google Checkout provide a flexible shopping cart and payment infrastructure that enables customers to buy from you online, but the use of Google Checkout can also bring other benefits to you as a seller. For example, Google Checkout’s fast, convenient checkout process reduces transaction friction by using customers’ existing Google accounts and has increased conversion rates by as much as 40% for some sellers. Also, our data shows that Google Checkout customers click on search advertisements 10% more often if those ads feature the Google Checkout badge, bringing more traffic to those sellers’ sites.

Most importantly, Google Checkout gives customers peace of mind when they shop online because our fraud policy offers protection against unauthorized purchase and users can use their existing Google account instead of entering their data again. Sellers also benefit directly from fraud protection with our Payment Guarantee Policy.

Best of all, it's quick and easy to add Google Checkout functionality to your website using various integration options, including Buy Now buttons, custom shopping carts, and the Google Checkout Store Gadget, which allows you to quickly set up a storefront for buyers in over 140 countries.



Google Checkout runs in Google’s cloud, so there is no hardware to maintain or software to update. And Google Checkout can be integrated with your Google Apps account, allowing you to quickly and easily insert a Checkout store gadget into a site you create with Google Sites or Blogger.

Learn more and get started
Google Checkout can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

For more information about Google Checkout, take our product tour. You can visit our Help Center for answers to specific questions or check out our blog for the latest updates.

Share your story
Have you already started using Google Checkout at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Satyajeet Salgar, Product Manager, Google Checkout

Note: Google Checkout may not be available in all areas.
* Source eMarketer, 2009.

Keeping Google Places Up To Date

[Cross-posted from the Hotpot Community blog]

Lots of things can change about a business — it can close, move, or change operating hours. As you rate places on Hotpot, you may notice that the business information on Google Places isn’t always completely accurate. You may even find duplicate listings for the same business.

Many of you have asked how you can help us keep the information about a place up to date. As a local expert, you can tell us about outdated information, or even change it yourself on the Place page.

Edit details on an unverified listing

There are two ways to fix business information on Google Maps. For unverified listings, you can click the Edit Details or Edit this place links on the Place page to correct the address, homepage, location, phone number, or business categories of the place. Once you’ve made an edit, we’ll verify that it’s correct and make the change on Google Maps.

Report a problem on a verified listing

Where available, you can use the Report a Problem link to tell us about incorrect information in a verified listing, such as:

• Listing contains incorrect information or spam
• Place is permanently closed
• Place has another listing
• Place doesn’t exist or is private
• Some photos, reviews, or details below to a different place

Add a place

Finally, you can also use the Report a Problem link below Maps search results to add a new place. If you search for the business on Google Maps and can’t find it, click Report a Problem at the bottom of the search results. From there, choose A place is missing from Google Maps and follow the steps to add a new place to Maps. Once the place is added, you can easily rate it on the Place page.

The place editing features are not currently available in all countries. Don’t worry, we’re working hard to make this available in more places. In the meantime, if you don’t see the Report a Problem tool in your Google Maps viewport, we encourage you to get in touch

with your local data provider and request edits or updates to the information on Maps.

Thanks for helping to keep local information on Google Maps correct and up-to-date!

Posted by Cecelia Stewart, Strategist Google Places and Hotpot

Now available with Google Apps: Google Analytics

[Cross-posted from the Google Enterprise Blog]

Editor’s note: We recently launched an improvement that makes over 60 additional Google services available to Google Apps users. This series showcases what’s new and how your organization can benefit.



Welcome to Google Analytics
In today’s world, it is increasingly important for organizations to have a presence on the web. But once your organization has invested time and resources in a website, how do you measure the impact of this investment? Where is your traffic coming from and what is it doing when it gets to your site? Which pages on your site are the most engaging and which pages have the most user dropouts? All of these questions can be answered with Google Analytics, Google’s enterprise-class web analytics service, which is now available for free with your Google Apps account!

Google Analytics provides data about your web properties, including traffic volume, number of visitors, and time spent on your site, in a straightforward and easy to understand way.


Google Analytics also makes it easy to track where your traffic comes from, both in terms of referring sources as well as geographic location.


Google Analytics is designed to be easy to use for everyone in your organization, from the product manager to the chief of marketing. Even though it’s simple to use, Google Analytics offers advanced features such as custom reports, segmentation, e-commerce capabilities, API access, and onsite search for power users that want to construct a more tailored experience. Google Analytics delivers easily-digestible insights that can be used across your organization to increase website traffic and engagement, and to improve the return on your web investment.

Just like other Google Apps services, Google Analytics runs in Google’s cloud so it delivers all of the world-class reliability and scalability that you have come to expect from Google Apps. Also, sharing Analytics data and delegating access to colleagues in your organization is simple using their existing Google Apps accounts. And, because the documents, spreadsheets and sites that you create using Google Apps live in the cloud and have unique web addresses, you can use Google Analytics to track traffic to your domain’s docs in addition to your website.

Learn more and get started
Google Analytics can be enabled by your domain administrator from the Google Apps Control Panel at https://www.google.com/a/[your_domain.com] (replace [your_domain.com] with your actual domain name). If your organization isn’t using Google Apps yet, you can learn more and sign up today at http://www.google.com/apps/more.

For more information about how Google Analytics can help you track engagement with your website take a look at our product tour or read some customer stories to learn how Google Analytics has had an impact on an organization like yours. Or, check out the Google Analytics blog for the latest news and tips and tricks.

Share your story
Have you already started using Google Analytics at your organization, or plan to now that it’s available? Please share your story and your organization could be featured in the next Gone Google ad campaign!


Posted by Jeff Gillis, Google Analytics team

Note: Google Analytics may not be available in all areas.